Introduction and Scope of Terms

This document outlines the terms that govern the usage of games, products, and services provided by Bloom Grove LLC ("Bloom Grove" / "we" / "us"), whose registered office is located at 30 N Gould St Ste R, Sheridan, WY 82801. Bloom Grove LLC is registered in Wyoming, USA.

Privacy and Data Policy

Our Privacy and Data Policy applies to all games, related online services (including online network play and interactive features), software, and products offered by us (collectively referred to as the "Games"), as well as all associated online features related to the Games, our websites (e.g., www.wildfrostgame.com), and our online communities (e.g., https://community.playstarbound.com), hereinafter collectively referred to as the "Online Services."

Usage Guidelines for Online Services

Unless explicitly stated otherwise in the specific terms of use for any Online Service, these services are not intended for users under the age of 13. Consequently, individuals under the age of 13 are prohibited from using our Online Services. We do not knowingly collect information from or market to individuals under the age of 13.

Data Protection and Privacy

For any inquiries or comments regarding this Privacy Policy, please reach out to us at hello@bloomgrove.xyz. We are dedicated to protecting your privacy. This Privacy Policy clarifies how we process personal data collected from you or provided by you through our Online Services. In situations where we determine the purposes and means of processing your personal data, we act as the "controller" as defined under the General Data Protection Regulation 2016/679 ("GDPR") and the UK Data Protection Act 2018 ("UKDPA"). We adhere to all relevant data protection laws, including the GDPR, UKDPA, and the California Consumer Privacy Act 2018 ("CCPA").

Please review this Privacy Policy carefully as it provides crucial details about:

This Privacy Policy should be read alongside the terms of use applicable to the specific Online Service you utilize. Where applicable, these terms of use will be accessible via the relevant Online Service.

The Online Services may include hyperlinks to third-party services, which are neither owned nor operated by us. These third-party services have their own privacy policies, which we advise you to read as they will control the handling of personal data you submit or that is collected by cookies and other tracking technologies while using these services. We do not assume responsibility or liability for the privacy practices of such third-party services, and you engage with them at your own risk.

We reserve the right to amend this Privacy Policy in the future. Any changes will be posted on this page. You should visit this page periodically to stay informed of any updates. If appropriate, we may also notify you of these changes via email or through updates in the Game or Community.

Information we may collect about you

When you utilize our Online Services, we may gather and process the following types of personal data, collectively referred to as "Submitted Information":

Information you provide while engaging with a Game or Community ("Game Information"):
Information you provide while engaging with the Communities or when contacting us for support or newsletter sign-ups ("Contact Information"):

In our Communities, you may post information, which could include personal data, following the applicable community rules (e.g., specific forum rules).

In some of our Games where this functionality is provided, you might post content such as maps and in-game character dialogue following the terms set out in the relevant end user license agreement.

Please note that we do not control how personal data you may opt to share within User Content might be disseminated across the public internet.

Information about your activities

(“Analytics”)

We may collect technical information about your use of our Websites or Communities through the use of tracking technologies and analytics.

Personal data we may collect includes the following:

Cookies

Analytics may involve the use of ‘cookies’.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Bloom Grove uses cookies to help Bloom Grove identify and track visitors, their usage of a Bloom Grove website, and their website access preferences.

The following cookies are used on the Websites (as may differ between the different sites):

Google Analytics

Google Analytics is a service offered by Google that generates detailed statistics about a website’s traffic and traffic sources and measures conversions and sale

http://www.google.com/analytics/

We may also use certain other cookies which are essential for the functionality of our service. Essential cookies are automatically applied. You may delete and block all cookies, but parts of the service may not work properly.

Our cookies are applied only for the duration necessary for them to fulfil their function.

How can I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org.

To find information relating to other browsers, visit the browser developer’s website.

For mobile, your mobile device manufacturer may provide you with similar measures for control over SDKs or equivalent technologies set on your device, manageable through your device settings.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Information about you collected from third parties

(“Third Party Account Information”)

If you choose to access or log into our Online Services (including without limitation our Games) via a third party social media platform such as Facebook, we may collect and store personal data and other information made available by that third party platform, such as your profile username, profile picture, user ID and public information about your friends.

We may also collect technical information in order to ensure that our Online Service connects correctly with your social media user account. This information may be obtained via a Facebook cookie or other similar device in our Online Service. The third party platform is responsible for obtaining your consent before sharing such data with us.

Why we collect information about you
To provide the Games to you

We will use information about you (including the Game Information, Contact Information, User Content (where applicable) and Third Party Account Information) to deliver our Games to you under the terms of use agreed between us. The processing of information in this way is necessary for us to record your progress and current status within a Game, and to ensure the Games deliver the features promised and function properly.

To enable in-Game purchases

If you make purchases through the Online Services, your order and Game Information and Contact Information may be processed so that you can access these features within the Games.

For the above purposes, we rely upon the legal basis of performance of a contract.

To provide the Communities and Preventing Spam

We process your Contact Information, User Content and certain of your Game Information to provide you with the Communities under the relevant terms of use agreed between us.

Certain Game Information and User Content which you supply through our Online Service may be shared with other users of the Online Service. In some cases you may be able to select specific recipients (for example, if you are sending a forum post, or a private message, to a particular forum or individual) then only those recipients will receive it, however in all other cases, your information may be made publically available.

We may make your Game Information and User Content available to forum moderators. Moderators are crucial to the Communities and help make them the place that they are. Moderators are directed to only act in accordance with our instructions and to adhere to the moderator rules.

Spam is a problem for many forums and websites. In order to minimise this we use Stop Forum Spam to check that any new registration is not spam. In order to do this certain information is provided to Stop Forum Spam for the sole purpose of checking that it is not spam. You can find out more about how Stop Forum Spam use this information on their website available here.

For the above purposes, we rely upon the legal basis of performance of a contract and our legitimate interests, being our commercial interests to moderate the services and to prevent spam.

Information Processing Purposes
To respond to your enquiries and requests for support

We may process Submitted Information so that we are able to properly respond to your enquiries and support requests, in accordance with the terms of use agreed between us.

As part of this we may also share this Submitted Information with the developers of the Games that we publish.

For the above purposes, we rely upon the legal basis of performance of a contract and our legitimate interests, being our commercial interests to respond to your queries and requests for support.

For advertising purposes

For some of our Online Services, we may process Submitted Information to show you advertisements for third party services. Please note that we use third party providers of adverts and the adverts’ content is provided by these third parties and not Bloom Grove. For advertising on our Online Services your personal data is processed for this purpose on the basis of our legitimate interests, being our commercial interests for advertisement-supported services.

For some of our Online Services, Analytics information may be shared with advertisers on an anonymous aggregate basis. We may also publicise anonymous, aggregate statistics through our websites or other channels although this will not include your personal data.

Some of our Online Services integrate with AdSense, Google Analytics and GG Software. Analytics data will be processed and tracked by those third party services, and you can find out more about the way they use this information at the following locations:

To prevent fraudulent or illegal activity

We may process your Submitted Information for our legitimate interests of ensuring that your use of our Online Services is lawful, to prevent disruption to our Online Service, to enforce our rights, to protect any individual or otherwise to ensure our compliance with our legal obligations.

To help us to improve the Online Services and help us fix any problems

We may process information about you (being the Submitted Information or any part thereof) so that we can analyse and improve our Online Services.

This processing is necessary for us to pursue our legitimate interests, being our commercial interests of:

To help us to understand your usage of the Online Services

We may process information (being the Submitted Information or any part thereof) to understand how users use our Online Services, and to compile statistical reports regarding that activity, as well as understanding how users progress within a particular Online Service such as a Game. This processing is necessary for us to pursue our legitimate interests, being our commercial interests in continually improving the Online Services, understanding and fixing problems (such as when users may frequently be ‘stuck’ in a particular Game level) and to improve our future products and services.

To keep you up to date

Where you have consented to receive such news and products, we use your Contact Information to send you emails in order to keep you informed of news and products (such as with our email newsletters that you might like to sign up to). You can withdraw your consent, such as to receive our email newsletters, at any time and including by emailing us at hello@bloomgrove.xyz.

Data Sharing

We will share your information with third parties only in the ways that are described in this Privacy Policy.

Merger or Acquisition:

If we are involved in a merger, acquisition, transfer, or sale of all or a portion of our assets, you will be notified via email, account message, and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Required by Law:

We may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Enforcement:

We may also disclose your personal data to third parties (e.g., mobile network operators, gaming platform operators, game console manufacturers, or networks) in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property, or safety of Bloom Grove, our customers, or others.

Digital Content Stores:

Where our Game is downloaded through a third-party store service such as Google Play or Apple’s App Store, we may disclose your personal data to Google and/or Apple respectively for the purposes of facilitating any in-Game payments made through these platforms.

Analytics:

On occasion, we may also disclose your personal information for the purpose of improving and optimizing our Online Services to deliver a better experience for our users.

Social Media:

We may disclose your personal information to social media platforms, including without limitation Facebook or Twitter, such as where you connect your account for an Online Service with your social media account.

Automated Decision Making

We may use automated decision-making methods which do not involve human involvement to process your information only in the ways that are described in this Privacy Policy.

For instance, we use StopForumSpam, and if the new user is flagged as spamming the user will be informed of the outcome and will have the right to either have this decision re-considered or obtain human intervention to express his or her point of view and to contest the decision. If this applies to you, please contact us at hello@bloomgrove.xyz.

Consumer Control and Opt-out Options

If you do not wish to be part of a lookalike campaign, receive notifications from us, or be served with targeted advertisements, you can opt-out by changing your advertising and notification settings on your device directly. If you are using an iOS device, you can opt out of personalized adverts by visiting https://oo.apple.com. For Android devices, you can visit https://support.google.com/ads/answer/2662922?hl=en-GB for information about opting out of personalized adverts.

We will obtain your consent to collect your information to be used for marketing purposes that require consent. If you prefer that we do not use your data in this way, let us know by writing to hello@bloomgrove.xyz or on the relevant forms or check-boxes that we may use to collect your data.

Your Rights in Relation to Personal Data

You have the following rights over the way we process personal data relating to you, as set out in the table below. We aim to comply with requests without undue delay and within one month at the latest.

To make a request, please let our Data Protection Officer know via: hello@bloomgrove.xyz.

Ask for a copy of data we are processing about you and have inaccuracies corrected:

You have the right to request a copy of the personal data we hold about you and to have any inaccuracies corrected.

You can download a copy of your Game account information by following the instructions in your account settings.

We will use reasonable efforts, to the extent required by law, to supply, correct, or delete personal data held about you on our files (and with any third parties to whom it has been disclosed to).

Objecting to Data Processing

You can ask us to restrict, stop processing, or delete your personal data if:

You can delete your accounts by following the instructions in your account settings, where applicable depending on the relevant Online Service.

Obtain a Machine-Readable Copy of Your Personal Data

If (i) we are processing data in order to perform our obligations to you or because you consented and (ii) that processing is carried out by automated means, we will help you to move, copy, or transfer your personal data to other IT systems.

If you request, we will supply you with the relevant personal data in CSV format. Where it is technically feasible, you can ask us to send this information directly to another IT system provider if you prefer.

Make a Complaint to a Supervisory Authority

If you are unhappy with the way we are processing your personal data, please let us know by contacting us via the support services.

If you do not agree with the way we have processed your data or responded to your concerns, an alternative is to submit a complaint to a Data Protection Supervisory Authority.

Data Retention

We will only retain your information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Children

We do not use our Online Services to knowingly solicit information from, or market to, children under the age of 13. In the event that we learn that we have collected personal data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 years of age, please contact us at hello@bloomgrove.xyz.

Security

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through our Online Services; any transmission is at your own risk.

International Data Transfers

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff that operate outside the EEA and work for us or our suppliers. These staff may be engaged in the fulfillment of your orders, the processing of your payment details, the maintenance of the Service, and the provision of support services. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where your personal data is transferred outside of the EEA to a territory not subject to an adequacy decision by the European Commission, we have agreements in place with the relevant parties which include either (i) standard data protection clauses adopted by the relevant data protection regulator and approved by the European Commission or (ii) standard data protection clauses adopted by the European Commission, to ensure that appropriate safeguards are used to protect your personal data. Alternatively, we may put in place other appropriate safeguards. If you require more information about these safeguards, you can contact us at hello@bloomgrove.xyz.

California Residents & CCPA

If you are a California resident, as defined in Section 17014 of Title 18 of the California Code of Regulations, you have certain rights in respect of the personal information we hold about you.

If you have questions or concerns about our privacy policies and practices, please contact us at the details set out at the end of this Privacy Policy.

Please be aware that we have disclosed for our business purposes your personal information to third parties within the last 12 months, in accordance with this Privacy Policy.

Please see above for:

We do not knowingly sell the personal information of minors under 16 years of age, except with affirmative authorization in the case of those aged between 13 and 16.

We do not sell personal information except for:

  1. our advertising and analytics purposes in connection with our Websites, such as disclosing personal information to our analytics and advertising partners; and
  2. to social media platforms including, without limitation, Facebook in connection with providing our services (e.g., as part of connecting your social media account to your Online Services account), as each are further detailed in this Privacy Policy. You have the right to opt-out of the sale and you can learn more about opting out here.

You can designate an authorized agent to make a request under the CCPA on your behalf. The authorized agent must submit proof that they have been authorized by you to act on your behalf and proof of their own identity.

You have the right to:

To make a verifiable consumer request, please contact us by email at hello@bloomgrove.xyz. We will attempt to verify your request within seven (7) days and may verify your request by asking for proof of identity, such as your device ID and/or user ID.

Contact Information

All questions, comments, or inquiries should be directed to Bloom Grove at hello@bloomgrove.xyz. We will endeavor to respond to any query or questions within two business days.

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